References & Comments:  Here are a group of references and comments from  people we do business with who can let you know that we are a safe and reliable place to shop-----

A. Pederson (Australia)
Dear Russ, The coasters arrived in Sydney, Australia today. Amazing service! They are just beautiful. I had seen and purchased some sandstone coasters in US a few years ago and always wanted to buy more. However, yours are even more beautiful than my old ones. Everyone who sees them says "Wow, where did you get those!" and of course I tell them about you. Hopefully, the trade to Australia will run hot! all the best, annp

J. Grier ( Atlanta, GA) thank you so much, it is a pleasure
doing business with you. Now that my wife has seen your products, I'm sure I'll be back with more orders. She was highly impressed with the coasters. She also has fallen in love with some Navajo designed Pendleton blankets so if you all add those to your bag of tricks please let me know. Thanks again for taking good care of me!

 R. Nason  (E. Haven, CT)   Russell: Sorry for the delayed response. Things have been crazy with college  visits and all. The pieces arrived just fine and we are totally pleased  both with your excellent service and the items themselves. Thank you so  much for attending to this without any problems. Good to see some people  actually care about their customers. Thank you again, R. Nason

M. Eisenbaun  (Beaumont CA) Hello Mr. Kern, I received my order and everything was both beautiful and perfect! I just love the Mara ceramics and am hoping to get a dinner set in the near future.  When I do, you can be sure it will be from your company. Thank you again for your prompt and well packed delivery.  Sincerely, M. Eisenbraun

J.Magliola (Carmichael, CA) I wanted to let you know that the cactus garden was successfully delivered to the intended party and they were very appreciative. Thank you so much for your diligence and understanding. Your customer service is outstanding! Best regards J. Magliola

V. Mancusi (Burlington , WI) Thank you for your help in this matter. I absolutely love these mugs. This has been an extremely pleasant shopping and ordering experience with your store and repeat business will be sure to come. Y.  Mancusi

J. Manley  (La Quinta ,CA)

C.Hall  (Tubac, AZ) Hi Russ  I wanted to thank you for your excellent customer service.  My Mara dishes arrived very well packed and very promptly.  You answered my questions and dealt with my concerns in a very professional manner.  I highly recommend your company! C. Hall
Toni S. (  Canton, MI), Thank you very much for your great response to my inquiry. How nice it is to deal with business like yours. I love your website, and I love Southwest which is hard to come by in Michigan. I am sure I will be doing business with you again. Have a blessed & beautiful evening. Toni

Bonnie S. ( Scottsdale AZ)  Russ - With your excellent customer service and quality merchandise - how could I go anywhere else???? :-) Happy Holidays!-- I wish all of my internet business relationships were this great!...the convenience of the internet with truly personalized service...how nice to know there is a real human being on the other end! Best wishes - Bonnie-
B.Campbell (MD) Good morning, Russ –From the snow and ice of Southern Maryland, I’m here to thank you for a package that arrived quickly, in excellent shape for being well-packed, and containing much higher quality goods than I was hoping for.  The sandstone coasters are just the comfort I need when I wish I’d stayed in New Mexico. Thanks again for your courtesy and good-will.

D. Wenners (Sun City West, AZ) Hi Russ,T hey (switchplate covers) all installed great, I just need 2 extra long screws for the center part of one of them.  The rest installed with regular screws.  Although they were costly, they are really pretty, I couldn’t be happier.  Thanks so much

Diane S. (Oakton VA) Russ, I received the switch plates in the mail yesterday and they are perfect!!!  They look lovely in my kitchen.  I am going to order more now.  You may just have a life long customer here ~ I have many switches in my new home. Thanks again, Diane

M.Ortega (Oxnard, CA) Russ, The recent order of mugs and magnets arrived in perfect condition to their gift destination! It was so great to have the e-mail contact almost every step of the way and that was so appreciated since there was a deadline that I was trying to meet! (It was!) The tradition of Padilla mugs has now been set in concrete in our family and you will surely be receiving more orders from me in the near future! The beauty and quality of the product is excellent and I look forward to browsing your website for more items as I know I can expect professionalism, courtesy, quality, promptness reliability, and a choice of picking up the phone and ordering in person. Thank you for that option as well! Keep up the excellent work! M. Ortega

 T. Broili (Yuma AZ) Thanks. Just got back from visiting where they were delivered  (gift baskets) and was very satisfied with the product and service.

B. Rabon ( Grand Prairie, TX) Thank you so much for contacting me both through the email and via phone. I appreciate your products and now your customer service. Could you please replace the item #714 with item #104. You are terrific. I appreciate you so much and look forward to our new coasters. This is the second set that I have ordered and plan to order many more for Christmas presents. Your products actually work like you say they do. Not too many companies can say that. Thank you again.

A. Hawkins (Georgia Pacific Corp. Atlanta GA) The (stained glass) platters are just beautiful . The picture on the website does not do them justice. Thanks for your assistance. Amy
L. Burfoot (Blaine WA)" Good afternoon  - Just received my shipment of the Kokopelli switchplates and knobs and installed them immediately.  The color is perfect with the color of my walls and I'm just delighted; will have to figure out what to do with my cabinet doors and drawers now as the knobs are a little lost - perhaps a paint job will do.  Once you start something, it never seems to be finished!!!   Anyhow, I'm very pleased and thank you so much for your good service."

D. McGinnis (Charleston WV) I just got the cross today.  It is absolutely beautiful.  Thank you for packing it so well.  I had purchased a smaller cross like it a couple of years ago in Albuquerque. I unfortunately packed it myself and somewhere between here and there it broke apart.  Fortunately for me it was fixable.  A friend had admired the cross and I decided to give them one as a gift.  I found you guys on the internet. I was a little concerned that it would make it here safely but your packing is superb.  Thanks again.  I'm delighted with the purchase and look forward to doing business  with you again
D. Ellsworth (Bellevue,WA). I just placed an order for Padilla mugs a week ago, if that. I was shocked and elated to see it on my front door step today. We have had so many problems ordering through the mail from various companies at Christmas time. Thank you so much for your speedy delivery. I'm sure we'll be ordering from you more often. Sincerely, Denise

S. Samolewicz   Hi Russ, Of course, I’d be pleased to add my name to your referral page!  Your service, selection, and prices are outstanding and I am very pleased with the gift basket.  It is a welcome gift for a new employee that is relocating from the Midwest to Arizona.  We wanted to give her a special Southwestern welcome and I couldn’t have made a better basket had I done it myself!  Again, we look forward to working with you in the future! Thanks again! Stacy

N. Richardson (Avondale, AZ)   "My sister visited me for the first time since I moved here and when she returned to Indiana, wished that she had a desert garden for her office. I wanted to surprise her on her birthday, but did not know how to get it to her without driving back to Indiana to hand deliver myself. Shipping a desert garden is no easy task. She received it last week and is very impressed with the cactus ready to bloom and shocked that it made it there without moving an inch in shipping. The packaging was done superbly and the cost for me was minimal. Thank you for the great service and a job well done. I will definitely recommend Arizona Gift to others and will use your web site again myself."

W.& M. Sherman  (Las Vegas NV) "Dear Russ, The dinnerware  (Mara) arrived in perfect condition yesterday. My sister opened it and was completely awed by it. She said it was almost a "crime" to eat off the dinnerware. They belonged on the wall. We will see them next week when we go to Vegas for a long weekend. We can't wait! I'm already "eyeing" other things on the website. Thanks again for a superb transaction."

Paul Arrowood (East Bend, NC) : "Hi Russ It was a pleasure ordering from Arizona Gift Inc. All the  Lazart Items arrived promptly and in perfect condition. I appreciated very much your courteous attention including the time you provided answering all my questions when I placed this order. Also I very impressed by the excellent way your products are packaged for shipment. We are very pleased with all the metal art items! Thanks"
C. Hoover (Colorado Springs. CO):" Russ, thanks for the note.  It’s truly a pleasure doing business with you and I’m going to go back to your site and see what else you have. I’ll recommend my friends to you. Thanks again, Carol " and- more--"That’ll be just fine with me.  I was reading comments by others customers and it gave me such reassurance that I was doing business with someone that has a high degree of integrity and respect for those he comes in contact with; attributes hard to find today.  Thanks for the “warm fuzzies” feeling…You can use this one as well if you wish, in the comments section. Carol"
Z. Kamm (Pennington ,NJ)  "Arizona Gift Inc. has made available the most unusual and beautiful tiles I've ever seen.  Tuoti tiles are vibrant and colorful. The artist has hand painted each tile to perfection. You must see one of these little works of art to believe it."  Russ, they truly are sensational! 
N. Phillips (San Marcos ,CA) received my Switchplates today. I am EXTREMELY happy with them. Your website is very true to color (thank goodness). I have purchased items previously and what some call turquoise on their website is blue or green upon receipt. Your switchplates were more than I expected. I think I am in trouble with your website-)Thank you for making a product that is worthy of the cost. Nancy
JoAnn Lebo (Mechan--,PA) Received the Lazart Sun & Moon today--Its Perfect!!! Thank you for your prompt e-mails & excellent service--JoAnn
A.Vivaldi (Moorepark CA): Russ, order was received when promised. Product was exactly as advertised (40" kokopelli, left facing, in Rustic fusion ) and in great shape. Thanks for the personal attention. Will be in touch for other purchases. Alex  and   "Russ, We have now received the latest two Lazart pieces. They both were in excellent shape and exactly as advertised and desired. Once again, it has been a pleasure doing business with Arizona Gift Inc .I will be in touch again.
M.D. Williams (Onalaska, WA) Hi Russ-received my ruby Jean today. (by R.A. Guthrie),  It is absolutely one of the most beautiful things I have ever seen. I love it!  Thanks so much for suggesting it to me. Thanks again. Diana
S.Emerson  (Simpsonville S.C.), Russ, I received the wall art! I LOVE it. It is just like I hoped it would be!   (R.A.Guthrie design).  I have also told a lot of people I work with about your site! Thank you for all of your assistance. I'm certain we will be ordering in the future.
D.Curry ( Elko, NV) Russ, Just received the coaster set. Beautiful!! Thanks so much for your help. Will be ordering again soon. Have a Great Day! Diana
C.McCoy (SanAntonio, TX)  Thank you for wonderful customer service! I am sure I will visit y'all's site again for future purchases. Thanks! As I get older I have little patience for companies that don't value their customers, and it is really nice to find one with great customer service!

L.Koll (Phoenix AZ) Russ, Got the order today and it was perfect and at a great price.  Please feel free to use me as a reference for your products and your service…..Lenny
S Neman (Webster NY)  Russ, I have received the order and the cups are beautiful.  I will have to take a look to see what else I'd like to order - thanks again for all of your follow-up.   Sandy
B.Hammer (Chicago IL) Russ, Thank you very much for going out of your way to accommodate me by delivering, in person, the gift to my brother. He and I really appreciate your consideration in this matter. Bernie phoned me and said that he loves all the items in the package. I knew he would. I will definitely recommend you and pass your name on to some other people that I know in AZ. I hope to do business with you again. I am extremely pleased with your thoughtfulness and all the time you took, from the start, to make sure I ordered the perfect gift. Thank you again. Barbara
S. Laabs (Northville MI) Hi Russ, The arrow pole lamp did arrive in time for my party on Saturday and it looks wonderful in my southwest living room!  The dishes arrived Monday and we ate off them for the first time tonight and my table looked great!  Love both items very much!  Looking forward to the coasters too. Thanks for all your help and for keeping me informed! Sue
J. Holbrook (Mt. Vernon, IN) I am ordering a single light switch and a receptacle. I have already received one order and an extremely satisfied. Thank you for being so prompt and for the exceptional quality items you have available for our home. |
A. Willis (Louisville KY)  I got the lamp last Monday and then went on vacation for a week. This is the first time I have had the ability to send you an email. I LOVED the lamp. I was so pleased. So was my husband. Thank you very much
L. Wilson (Stevens Point WI) Dear Russ - Just wanted to personally thank you for the prompt service and great merchandise. I really appreciated your quick order confirmation, your fast responses to my inquires, and you letting me know when items were shipped. I love the wonderful finish on my gecko windchime and was so impressed with array of color choices and the quality that I'm sure I'll be ordering more for gifts. And what can I say about the Mimbres plates? They are great and were wonderfully packed. I only wish that they made entire dinner sets in the same patterns! Thanks for a quality on-line shopping experience. L. Wilson
B. Sims (Niceville FL) Russ, Just wanted you to know that my tile arrived today and it looks
"GREAT!"  I love it.  Thanks for you assistance, and I will certainly refer you to my friends, should the occasion arise.  Barbara
V. Andrews. (Green Bay WI)   We received the order.. Everything was great. Thanks for the super service, Regards Vi

Colleen W. (Scottsdale AZ), Dear Russ, All packages were received and because my family has no patience....all have been opened already....nothing but compliments on the products and the presentation. Thank you for providing a quality service with unique products. I am very pleased and will recommend and continue to use your business. Have a wonder Holiday  Season! Sincerely, Colleen

M. Nichols (Lima, Ohio), Thank you so much for the Lazart Sun/Moon.  It was an absolutely perfect gift for my husband's brother & his wife.  It arrived in plenty of time for Christmas and they really loved it.  Thank you for great service!  M-----

D. Furman (Suffern NY)  "My family and I vacationed in Arizona several years ago and since then have become quite fond of Southwestern style items. We are always able to find these types of items on the Arizonagift.com website. Shipping has been prompt and there's a "human being" on the other end to speak with if there is a question. Keep up the great site!!" Debbie

S. Lund (Duluth MN) " Arizona Gift Inc. goes above and beyond the call of service, not only  EXCELLENT product and carefully packing of the items I have received, but the customer service is the best." Thanks again  Steph

Sandra Herman (Philadelphia PA)      We truly love our mugs. We use them for oatmeal every morning, soup in the afternoon and pasta in the evening.   Thank you for making them for us!  Sandi

M. Washington  (US Army, Japan)     Russ, I received the plates and mugs on Monday and the Tree Mugs today (Wednesday).  Everything looks great.  I am so happy with my purchase.  I wish more companies were like you.  My shipment got here in record time.  It already takes mail and package a week to get here and you did not waste anytime to get it here.  It was no problems ordering from you even though I am overseas.     Thank you for everything!  Please let me know if you add more items to your web site.  I already have some more items picked out for my next purchase.    I will give you a call when I am ready to order again.  
 Thank you again. Michelle

 Theresa Conterio (Berwyn IL)    Hi Russ, Just a quick note to let you know that I received the switchplates, and they are beautiful! they're made with excellent workmanship, too. Thanks!  Theresa

Diana Ferrucci (Waterbury CT ) :  "I just came back from a recent trip to Arizona (I live in Connecticut) and brought back wonderful things for my home, but I was still missing a few things. I looked on the web and found Arizona Gift. WOW!  I'm having a ball ! I now have Arizona at my fingertips."

Linda Lemon (Gilbert, AZ): "We were very impressed  and pleased with our experience---the order, the personal helpfulness of the people, the quality of the merchandise, the prices. We would not only order again, but will definitely recommend this company to others."

Maria Hernandez ( San Bernardino, California ) "It is very hard to find a teepee made 
out of leather here in California", "if you do it is very expensive and not as beautiful as
 the one's you sell". "The light flickering bulb gives it an ambience of a roaring fire",
"who ever makes them does a lovely job with great care"! "I know because I've kept my
 eye out for one", but surfing the net ( thank God for the Internet )" I stumbled upon your 
website saw teepee and loved what I saw"!       Thank You, Russ Kern

Scott & Marcy M. (Chandler, AZ )    Russ - we can't thank you enough for giving us such an enjoyable internet buying experience. This was our first try at buying something over the internet and you made us feel very comfortable and safe about what we wanted to purchase. You went out of your way to make sure all our needs were met, which we really appreciated. It's also refreshing to find someone who sells their products for much less than the retail stores. Purchasing our lazar wall art through you saved us almost 40% off the retail price in a local gift shop. Thanks again, and rest assured that we will tell our friends and family about your web site. 
Sheila B.  - (Reno, NV ) I have recently ordered and received several items made by Nizhoni.  They are
absolutely beautiful.  Anyone who decorates their home in a southwestern style would be very impressed with the artist's work.  Thank you so much for having these wonderful items available on your web site.  
Marcia M. (Westford MA) "Thanks to Arizona Gift's user-friendly web site and great prices, we have been able to create a Southwest look of Lazart Petroglyph Wall Art in our New England home. Our Lazart wall display creates a lot of conversation and never ending compliments from our guests. Thanks Arizona Gift              See  Photo
Jamie R., (Monterey, CA: ) "You could say: I have ordered several items from Arizona gift and have been very pleased with the exceptional quality. We first saw the mug trees at a restaurant, but found the same ones at Arizona Gift for much less. The beautiful mugs are in constant use at our home, and we have given them as gifts with rave reviews. I now have many other pieces and are always happy with the quality of products and personal service. Thank you Arizona gift!"
C. Ackerman: (of Cordova TN)    "I ordered a set of coffee mugs and a cream and sugar set from the website for my parents who live in Scottsdale.  They are always looking for authentic southwestern decor and they said the set was,' really beautiful, hand-crafted stoneware''!  The order was shipped very quickly and customer service is top notch."    
J. Black: (of Napa CA)  Hi Russ- I received the coasters yesterday, and they are great! Thank you for keeping me posted on the status of my order. It's nice to know there are still some businesses run by people who appreciate their customers.
Follow up conversation: Also, I received the rest of my order yesterday (Lazart sun-moon), and I love it, too! Thank you.
S. Bierman : (of Reno NV) I just purchased your Padilla coffee mugs and I love them. Do you have a napkin holder that would match? Thanks.
T. McCort: (of Walnut Creek CA)  Hi, Russ, I received the Sedona Red Hot Salsa today. It arrived in perfect condition. My husband is in hog heaven!! He almost drinks the salsa. He just loves it. Thanks for sending it to me. It was a pleasure ordering from you. Thank you, Teri
J. F. Pettijohn : (of Kokomo, Indiana)  Thank you for your rapid response and your great attitude for your customers. While it is the way we all want to be treated it is the exception not the norm. Again thanks for the great customer service.
R. Stuart: (of Colorado Springs, Co).  Thanks Russ! Your customer service so far is incredible! I just wish everyone I dealt with on-line was as responsive!  Thanks again,   p.s. Feel free to share this message with other customers. I mean every bit of it!
K. Wills ( of Phoenix AZ): Russ, I just wanted to let you know that I checked out your website and was VERY impressed. The site is huge and easy to access information. The pictures and other items were very QUICK as well. .But, again - I really thought the site was great. Thanks!
Lisa Zazzu: (of Renton ,WA)   Well, Russ I have to say that the mugs were a complete success. They got a great surprise and the whole transition worked out perfectly. I liked the fact that I got to speak to you directly. The mugs arrived safely and they were packed really well. It was definitely a pleasure speaking to you both on the phone and on your check up emails. Thanks again, I am sure you haven’t heard the last of me. Lisa
Linda Pepperdine: (Eugene Oregon) "To Russell Kern, Re:  order shipment. Thank you very much. I appreciate your effort on my behalf. You really put yourself into it. L.P."
Ed C. O'Neill:  (of Glen Rock, New Jersey):  "I first contacted ARIZONA GIFT Inc. to replace a broken art object, which Marilyn & Russ are searching for. They e-mail and send a picture when ever they find an item of the same theme. No pressure, no spam. And I was very pleased with my first purchase."

Scottsdale Convention & Visitors Bureau  Call them for a reference if you wish, we are a  member  in good standing.
  1-800-782-1117